Introduction to SyncMyOrders
Overview of hands-on guides for building and operating SyncMyOrders scenarios.
SyncMyOrders keeps every order, inventory count, and customer update in sync across the tools you already use. It works in the background as a coordinator so your web store, marketplace listings, warehouse, and support desk all see the same, up-to-date information.
What it does
- Collects orders from all your sales channels and turns them into one clean, consistent feed.
- Shares inventory changes everywhere at once to prevent overselling and stock surprises.
- Routes orders to the right place (warehouse, 3PL, dropshipper, POS pickup) based on simple rules you set.
- Sends shipping and status updates back to customers and support tools without extra clicks.
- Keeps a single trail of each order—from purchase through delivery and returns—so anyone on your team can help a customer quickly.
Typical use cases
- Running multiple storefronts/marketplaces while keeping one source of truth for stock and pricing.
- Auto-splitting and routing orders by location, product type, or priority.
- Syncing Shopify, marketplaces, and your ERP/WMS so fulfillment can start immediately.
- Centralizing returns and exchanges so statuses match across sales channels and support.
- Feeding finance and ops with reliable order data for daily reconciliation and reporting.
How it helps your business
- Less manual re-entry and fewer copy/paste mistakes.
- Faster fulfillment and fewer delays because orders reach the right partner immediately.
- Lower risk of overselling, chargebacks, and unhappy customers.
- Clear visibility for support, ops, and finance—everyone works from the same facts.
- Scales with growth: add new channels or locations without rebuilding processes.